Plans

Every chat in the Intelligence Hub runs under a plan, Basic or Advanced, which sets the limits of the agents: the daily token limit, and the resources available when an agent runs code on your behalf—the Gurobi license used by the optimizer, CPU, memory, and execution time. This page is the reference for these limits. Today the two plans differ in the Gurobi license, and on the Advanced plan the daily token limit can be increased on request. More dimensions may be added to the plans in the future.

Note

Plans, their limits, and their features are subject to change at any time without notice. Use of the Intelligence Hub is governed by the Terms of Service.

Plan Limits

Dimension

Basic

Advanced

Daily token limit

2 million tokens per day, across all agents

2 million tokens per day, across all agents; can be increased on request

Gurobi license

Size-limited license: at most 2000 variables and 2000 constraints

Full Gurobi license, with no model-size limit

CPU

2 vCPUs

2 vCPUs

Memory

8 GB

8 GB

Optimizer execution time

60 seconds per command

60 seconds per command

On the Basic plan, running a model larger than the size limit fails with a “Model too large for size-limited license” message. The agent tells you that the limit comes from your plan and not from your model, explains how to get the Advanced plan, and offers to continue with a smaller instance or a sample of your model.

The limits apply to code run by the agents in their sandbox. They do not apply to a model you take from a chat and run under your own Gurobi license.

Who Has Access to Each Plan

Any registered user with a valid commercial license, a commercial evaluation or an installed academic license gets the full optimizer capability in the Intelligence Hub.

User

Advanced plan when the user holds

Commercial

A valid, unexpired subscription or evaluation license, or a perpetual license with current maintenance and support (M&S).

Academic

A valid, unexpired academic license that is installed: a named-user license installed with grbgetkey, or a Web License Service (WLS) academic license.

Every other registered user is on the Basic plan. This includes a commercial user whose organization has a valid license but who is not entitled to it personally: the license has to cover the user’s own account.

How to Get the Advanced Plan

If you are on the Basic plan:

  • Commercial users without a valid license: request an evaluation license from your account manager.

  • Commercial users whose organization has a valid license: your organization may hold a valid license that does not entitle your own account, in which case you stay on the Basic plan. Contact the team in your organization in charge of the Gurobi license and ask to be added as an entitled user, or open a ticket with Gurobi.

  • Academic users: get a valid academic license and install it, either as a named-user license with grbgetkey or as a WLS academic license.

Once the license is valid, start a new chat: it runs on the Advanced plan.